FAQs

Our site and all of the facilities are only open to guests who are staying with us.

However we often have events on which are open to everyone. See our Event Page for details.

Check-in is from 4pm, if you’re arriving late we offer self check-in.

Check-out is by 10am.

Yes each cottage has parking spaces in relation to how many people it sleeps – if you need more spaces please enquire.

Yes – for full details please refer to the ‘Getting Here‘ section on our Contact page.

Yes we have great wifi – we have our own Starlink connection set up across the site.

Yes! Some of our cottages are dog-friendly – please look for the ‘paw print’ on each cottage.

A £25 cleaning fee is applied per pet, per total stay. We only kindly ask that pets are kept off furnishings and that they remain on a lead around the site.

Yes, we have some highchairs and travel cots although there are limited numbers so please enquire in advance if you need them. Please note, these are used at your own risk, and you are required to bring your own linen/bedding for use in the travel cots.

Yes, there are communal washing machine and dryers that you are welcome to use during your stay.

We don’t currently have a restaurant – however we hope to host pop up supper clubs in the future so keep an eye on our events page.

If you’d like a private chef to come whip up a storm in your cottage please just ask us for recommendations!

Yes! The outdoor pool is heated during the summer months up until the end of October half-term.

The pool will remain open all year round – perfect for a cold-water swim in the cooler seasons (especially after a sauna session).

No – the pool is unsupervised, so swimming is at your own risk. We kindly ask guests to be mindful and take care.

Absolutely but all under 16s must be accompanied by an adult.

We ask that no food or picnics are brought into the pool area. There are plenty of lovely spots around the hamlet that are perfect for outdoor snacking or picnicking.

We ask guests not to bring glassware or open drinks into the pool area for safety reasons. Reusable water bottles are welcome – and if you’ve forgotten yours, we have some lovely ones available to purchase on-site.

Our saunas are available to book in 50-minute slots, with a maximum of six people per session. Sessions cost £12pp.

Saunas must be booked at least 2 hours in advance (please let us know during office hours), and are available on the hour between 9am – 5pm. Saunas can be booked by either messaging, emailing or simply popping in to our office.

We use electric HUUM saunas, which create a soft, even heat. Guests are welcome to splash water over the stones for added steam, creating that classic sauna experience.

The saunas are set to a comfortable 75°C, but you’re welcome to adjust the temperature during your session to suit your preferences.

Yes, unfortunately for health and safety reasons, only guests aged 16 and over can use the saunas.

For further details please see our T&Cs.