Jobs

We are currently hiring for:

• General Manager

• Assistant Manager

Cottage Orné is a family-run venture set in a private hamlet near Looe, with 12 cottages, a shepherd’s hut, a 7-bedroom Manor House, a pool, tennis court, art studio, movement space, saunas and a treatment room. We’re creating a unique escape that blends character-filled accommodations with wellness and creativity. We’re a small, close-knit team who care deeply about what we do and the experience we create for our guests.

 

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General Manager

• Salary: A competitive package with the possibility of transport and/or off-site accommodation for the right candidate

• Hours: Full time – must include up to two weekends a month

• Location: Cottage Orné, near Looe, Cornwall

What is the job?

This is a genuinely varied, hands-on general management role and we mean that! One day you might be refining an SOP or having a 1:1 with a team member. The next you could be troubleshooting a boiler, welcoming a last-minute arrival, or chasing a supplier. No two days are the same, with a balance of office work, looking after the site and your team.. 

You’ll lead the day-to-day running of the site, manage and develop a small team, and work closely with the owner to keep standards high and the business growing. There’s real scope to put your stamp on things – having recently launched, we’re in a phase of building systems, strengthening the team, and refining how we operate, and you’ll be central to all of it.

Who are you?

• You lead with warmth, empathy and remain calm under pressure 
• You take pride in your work and have exceptionally high standards
• You genuinely enjoy guest interactions and helping them to have an epic experience with us!
• Reliable, flexible and enjoy working with a small team
• You’re very organised, and you genuinely care about the details 

Responsibilities

• Overseeing all aspects of site operations and health and safety across 14 properties and facilities
• Managing guest communications from pre-arrival through to checkout with warmth and empathy, handling any issues calmly and professionally and ensuring a truly stand-out guest experience
• Leading and supporting a small mixed team including housekeeping, maintenance, and grounds staff and overseeing rotas and payroll
• Coordinating changeovers and ensuring every property is presented to the highest standard
• Managing supplier and contractor relationships from pool maintenance to oil deliveries
• Working within and continuously improving our booking and property management systems
• Managing budgets, invoices, and developing the financial performance of the site
• Building and refining SOPs that keep the operation running smoothly
• Working directly with the owner on standards, strategy, and the continued development of the business

Requirements

• Operational leadership experience in a hotel, hospitality or a comparable setting
• Understanding of housekeeping, maintenance standards and property presentation
• Sound financial capability, including budget management, and overseeing invoices
• Strong people management skills
• Excellent attention to detail and organisational ability
• Confidence working autonomously in a rural, hands-on environment
• Familiarity with property management or booking systems is an advantage
• Non-smoker in line with our site policy

Details

Salary is dependent on experience. A company car and off-site accommodation can be available as part of the package. 

The hours are equivalent to a full time working week but will require working up to two weekends a month.

References will be required.

Please send a CV and cover letter to India – info@cottageorne.com

Please note for your Cover Letter – we very much appreciate the benefits of AI/ChatGPT … However, we want to know about the real you, so please ensure your cover letter are your own thoughts and tell us about you personally.

We will be accepting applications until 01.05.26

 

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Assistant Manager

• Salary: A competitive package with the possibility of transport and/or off-site accommodation for the right candidate

• Hours: Full time – must include up to two weekends a month

• Location: Cottage Orné, near Looe, Cornwall

What is the job?

This is a busy, varied, and genuinely important role at the heart of how Cottage Orné runs day to day. You’ll work closely with the Manager to keep operations moving – coordinating the team, managing task flow, handling communications, and making sure nothing falls through the cracks. 

No two days are the same. One morning you might be coordinating a busy changeover day. By the afternoon you could be responding to a guest query, chasing a contractor, or helping a team member work through a problem. If you’re someone who thrives on variety, takes pride in doing things properly, and genuinely enjoys being someone everyone can rely on this might be the role for you.

Who are you?

• You lead with warmth, empathy and remain calm under pressure 
• Genuinely enjoy guest interactions and helping them to have an epic experience with us!
• Reliable, flexible and enjoy working with a small team
• You’re comfortable managing multiple things at once and you follow things through
• You don’t need to be told twice, and you take real pride in everything you do

Responsibilities

• Working closely with the Manager to oversee the day-to-day running of site operations
• Managing communications with guests, suppliers, and contractors professionally and promptly
• Coordinating changeovers and supporting the team on busy arrival and departure days
• Keeping on top of maintenance requests and following through until resolved
• Supporting the GM with SOPs, admin, and ongoing operational improvements
• Stepping up to lead the site confidently when the GM is off or away

Requirements

• Experience in a hotel, hospitality or a comparable setting is preferable
• Strong organisational and communication skills
• Comfortable coordinating multiple work-streams
• Excellent attention to detail 
• Confidence working autonomously in a rural, hands-on environment
• Non-smoker in line with our site policy

Details

You will work directly with our team and will receive full training to help you feel confident and prepared. There’s a lot to learn in this role, so curiosity and willingness to ask questions are key. Please note that this role requires a high level of responsibility and trust, as you will often be the primary person in charge of the site during your shifts.

Salary is dependent on experience. A company car and off-site accommodation can be available as part of the package for the right candidate.

The hours are equivalent to a full time working week but we do require cover between 8:30 – 18:30 up to two weekends a month.

Please send a CV and cover letter to India – info@cottageorne.com

Please note for your Cover Letter – we very much appreciate the benefits of AI/ChatGPT … However, we want to know about the real you, so please ensure your cover letter are your own thoughts and tell us about you personally.

We will be accepting applications until 01.05.26